Ways of Dealing with the Medical Net:
- Claims received directly from hospitals (cashless cases) or from members
- rovision to receive claim electronically
- Data processing serviceMember/customer enrollment
- Bill scrutiny and admissibility
- Medical procedure audit
- Adjustment of hospital discount on bills
- Settlement/payments of claims
- Reimbursement from insurance company/corporate
- Medical record retrieval
Quick Faq
When you need treatment, call our Customer Care Team. We can help you arrange your treatment plan, and point you in the right direction, saving you the time and hassle of looking for a hospital, clinic or medical practitioner yourself. We appreciate that there will be times when it will not be practical or possible for a beneficiary to contact us for prior approval (for example, emergencies, or when a family member is suddenly sick and the priority is to get treatment for them as soon as possible). In circumstances like these, we ask that you or the affected beneficiary get in touch with us 48 hours after treatment has been sought, so that we can confirm whether treatment is covered and arrange settlement with your provide
Log into the online find provider and you can search our directory of hospitals, clinics and doctors.
If you’ve paid for your treatment yourself, you can send your invoice and claim form to us using any of the following methods.
If you’ve paid for your treatment yourself, you can send your invoice and claim form to us using any of the following methods.
If you’ve paid for your treatment yourself, you can send your invoice and claim form to us using any of the following methods.
If you’ve paid for your treatment yourself, you can send your invoice and claim form to us using any of the following methods.
How to register a complaint?
- (967)1-442489/ 1-442074
- (967) 733644394
- (967)1 442492
- This email address is being protected from spambots. You need JavaScript enabled to view it.
- 25 Algiers Street, P. O. Box: 2709, Sana'a, Yemen
Yemen General Insurance
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