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Vision and Mission

The first private insurance company in Yemen

Vision and Mission

Our Vision

To be the pioneers in spreading the insurance awareness; to build a sound basis for the Yemeni insurance market; to support economy pillars and to protect customers interests.

 

 Our Mission (Objectives)

  • Effective participation to protect the national economy through offering insurance cover that meet reqirements at reasonable costs.
  • Endeavour to develop and regulate the status of the insurance industry to meet the need of future developments and enhancing local insurance market.
  • To market personal insurance for citizens to achieve the aim of insurance industry in securing and providing necessary protecions.
  • To upgrade the qualifications of the technicians in the local insurance market through effective training plans.
  • To be professional and efficient in providing our services in order to reach the highest level of superiority in the field of insurance and serving our customers.

Register Complaint

  • 967-1-442489/ 1-442074
  • (967) 733651132
  • (967)1 442492
  • YGI@YGINSURANCE.COM
  • 25 Algiers Street, P. O. Box: 2709, Sana'a, Yemen

Quality Policy

Quality Policy: YGI Top management and all staff have commitment to apply all insurances services in     conventional and Islamic Takaful Insurance in Marine, Non Marine, Health and Motor insurance comply with technical insurance international standard for conventional insurance and with Islamic Shariaa for Takaful isurance and with ISO 9001-2015 international standard requirements to exceed customer satisfaction by availability of qualified persons in conventional and Islamic Takaful Insurances and by developing their skills to achieve and        develop YGI Company policy and objectives to provide insurance services in best and fast way and extent, improve insurances coverages with the reinsures and by adding new coverages      and continually improvement Yemen General Insurance Quality management system.

 

YGI  ISO 9001 HISTORY

Yemen General Insurance Co. (YGI)has endeavoured and obtained the ISO 9001-2000 in 2005 and ISO 9001-2008 in 2010 to 2015. We are the first Company in Yemen that certified with new ISO 9001-2015 in Feb.2017. We belive in developing work procedures to guarantee customers services in accordance with YGI's objectives in the continual improvement of staff skills and competencies to enhance customers satisfaction and trust in the company insurance services.